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Computer Malfunctions

• What should I do if a machine is frozen?
• What do I do if a machine has hardware problems?

What should I do if a machine is frozen?

Do NOT reboot the machine. Instead, call the operator on duty to report the problem.

What do I do if a machine has hardware problems?

First,verify that all components are plugged in and that the machine is getting power. Next, check that the monitor is on the correct input. Many displays have dual inputs. If you are still having problems, contact the operator on duty.