Printer Problems
What do I do if the printer is out of paper?
There should be paper near the printer. Pull out one of the paper trays
and add paper. Do not try to put more paper in the tray than it can
hold. If you can not find paper, send e-mail to
.
What do I do if the printer says “Low Toner,” or print quality appears degraded?
Send e-mail to
requesting new toner. Be sure to include the printer name and location.
During operator hours, new toner
should arrive shortly. Do not attempt to remove the toner yourself.
What do I do if there is a printer jam or other malfunction?
Do not attempt to fix the printer yourself.
E-mail or call the operator so
that a systems staff member can come fix it. Attempting to service it
yourself is strictly against departmental policy and can void our
warranties; we have had serious damage to printers in the recent past
due to this.
If you encounter problems with the printers in the IT Labs, send e-mail to
for assistance.
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